Elation integration

Last modified: August 13, 2025

An introduction to Elation Elation Health is a technology platform for high-value primary care. Since 2010, Elation has provided clinical-first soluti...

‘Email already taken’ message

Last modified: October 7, 2025

Using the same email across patient, staff (clerk), and practitioner roles is supported. You’ll see an “Email already taken” message only when t...

Archiving practitioners and staff members

Last modified: December 26, 2025

Staff accounts and store owners can archive accounts that are no longer affiliated with your clinic or business from the Staff settings page. Archived...

ChARM integration

Last modified: August 5, 2025

An introduction to ChARM ChARM EHR is a cloud-based online ambulatory Electronic Health Record (EHR), practice management, and medical billing solutio...

DrChrono Integration

Last modified: August 5, 2025

An introduction to DrChrono DrChrono is a mobile-friendly EHR that simplifies scheduling, charting, billing, and more. With the Fullscript integration...

How can I deactivate my account?

Last modified: February 14, 2025

If you’d like to deactivate your account, please get in touch with our support team. Once an account is deactivated, you’ll no longer be a...

Deleting and archiving patients

Last modified: December 2, 2025

Though you can't delete accounts, you can archive a patient account, preventing them from viewing their supplement plans and placing orders.