Switching between linked accounts
Last modified: April 7, 2026
If you have more than one Fullscript account, you can switch between them without signing out. This is helpful if you use different accounts for separ...
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Elation integration
Last modified: August 13, 2025
An introduction to Elation Elation Health is a technology platform for high-value primary care. Since 2010, Elation has provided clinical-first soluti...
‘Email already taken’ message
Last modified: October 7, 2025
Using the same email across patient, staff (clerk), and practitioner roles is supported. You’ll see an “Email already taken” message only when t...
Navigating your patient account
Last modified: March 31, 2026
Log in to your account! Select a page from the list below to learn how to use and navigate the platform, or watch the video for a guided walkthrough o...
Archiving practitioners and staff members
Last modified: December 26, 2025
Staff accounts and store owners can archive accounts that are no longer affiliated with your clinic or business from the Staff settings page. Archived...
ChARM integration
Last modified: August 5, 2025
An introduction to ChARM ChARM EHR is a cloud-based online ambulatory Electronic Health Record (EHR), practice management, and medical billing solutio...
DrChrono Integration
Last modified: August 5, 2025
An introduction to DrChrono DrChrono is a mobile-friendly EHR that simplifies scheduling, charting, billing, and more. With the Fullscript integration...
How can I deactivate my account?
Last modified: February 14, 2025
If you’d like to deactivate your account, please get in touch with our support team. Once an account is deactivated, you’ll no longer be a...
Deleting and archiving patients
Last modified: December 2, 2025
Though you can't delete accounts, you can archive a patient account, preventing them from viewing their supplement plans and placing orders.
Refunds after a credit card is deactivated
Last modified: August 21, 2025
If your credit card was canceled or deactivated after placing an order, your refund will still be processed automatically. However, where and how the ...