Refunds after a credit card is deactivated
Last modified: August 21, 2025
If your credit card was canceled or deactivated after placing an order, your refund will still be processed automatically. However, where and how the ...
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Adding and managing your currently taking in Fullscript
Last modified: February 6, 2026
Keep your practitioner informed by uploading your current supplements, helping them make better decisions about your wellness plan.
Return policy
Last modified: February 18, 2026
You can request a return for unopened products purchased within the last 30 days. Heat-sensitive items are eligible as long as they meet the requireme...
Labs refund policy
Last modified: October 23, 2025
You can request a refund for labs ordered on Fullscript within 90 days of purchase, as long as the sample hasn’t been sent to the lab for processing...
Refill reminders
Last modified: December 9, 2025
Automated refill reminders help patients stay on track. They're tied to patient orders and use the product's dosage instructions to schedule a reminde...