Refill reminders

Last modified: November 11, 2024

Automated refill reminders help patients stay on track. They're tied to patient orders and use the product's dosage instructions to schedule a reminde...

Billing and payment

Last modified: November 20, 2024

Overview Our goal is to offer a range of billing options for cash-pay lab testing to support your practice’s preferences and workflows. When yo...

Your guide to lab testing with Fullscript

Last modified: November 20, 2024

Overview Fullscript works directly with the lab companies to make the lab testing experience fast and simple for you. After your provider recommends t...

Tax exemption for wholesale purchases

Last modified: November 14, 2024

Fullscript will not collect sales tax for wholesale orders where a valid resale certificate matching the state the order is shipping to has been provi...

Profit dispensaries

Last modified: November 4, 2024

Making a profit from patient orders Dispensary owners can choose to earn a profit from patient orders placed through their dispensary and receive earn...

Can I change or cancel my order?

Last modified: November 7, 2024

We immediately send orders to our warehouses so they can be picked and packed as soon as possible. Unfortunately, that means we’re unable to sup...

Tracking patient testing status

Last modified: September 19, 2024

Overview With our transparent status updates, your team will be able to monitor your patient’s progress through the entire testing process: from...