Return policy
Last modified: November 6, 2024
Return policy You can request a return for unopened products delivered within the last 30 days. Products must be returned to Fullscript to receive you...
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Patient shipping policy
Last modified: December 19, 2024
Orders with a subtotal of $50 or more before shipping fees and taxes are eligible for free standard shipping.
I’m a practitioner. How can I return products from a wholesale order for a refund?
Last modified: October 2, 2024
We’re happy to process a return for products that are unopened and have been purchased within the last 30 days. However, wholesale orders cont...
Can I return product for a refund?
Last modified: October 2, 2024
We accept returns for products that are unopened and purchased within the last 30 days. You can submit a return request to get started. Please have yo...
Do you provide return shipping labels?
Last modified: October 3, 2024
No, return shipping labels aren’t issued for product returns. However, as returns are received at our warehouse, we will issue a full refund for...
Searching the patient catalog
Last modified: November 6, 2024
Find what you need in our industry-leading catalog!
Specialty labs experience
Last modified: November 20, 2024
Overview We partner with specialty labs like Precision Analytical (DUTCH), Diagnostic Solutions, Genova, 3X4 Genetics, and Doctor’s Data to offer at...
Payout reports
Last modified: November 14, 2024
Various reports are available for accounts that have opted to make a profit. These reports, including Payout reports, can be viewed and downloaded fro...
Wholesale shipping policy
Last modified: December 19, 2024
The shipping rates here apply to wholesale orders placed by dispensary owners and affiliated practitioners.
Canceling scheduled auto refills
Last modified: November 26, 2024
These instructions will help you cancel auto refill orders that haven’t been placed. Confirmed orders can’t be canceled but may be eligible for re...