Video: How to navigate your patient account
Last modified: October 31, 2024
Discover all areas of your patient account in this guided walkthrough. See where to find your personalized treatment plans sent by your practitioner, ...
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How do I skip an auto refill order?
Last modified: November 6, 2024
You can skip your next auto refill order by heading to the Auto refills page in your account. To skip your upcoming auto refill:
Auto refills discount
Last modified: December 5, 2024
Overview Auto-refill discounts help patients stay consistent with their wellness plans. These discounts apply specifically to scheduled auto-refill or...
How do I cancel my scheduled auto refills?
Last modified: November 6, 2024
To cancel your scheduled auto refills:
Can I set up auto refills for frequently ordered products?
Last modified: November 6, 2024
Yes, we can automatically ship your products at a frequency that works for you! There are many ways to get started: You can visit the Auto refil...
Video: Wholesale ordering | Adding products from the catalog
Last modified: November 1, 2024
Learn to place a wholesale order by searching the catalog for products and using favorites.
Video: Wholesale ordering | Checking out
Last modified: November 1, 2024
Learn to checkout, review your items, and confirm your shipping and billing details before finalizing your order.
Video: Wholesale ordering | Viewing and repeating past orders
Last modified: November 1, 2024
Learn how to view and reorder past orders and products from your order history.
Video: Securing your account with multi-factor authentication
Last modified: December 16, 2024
Learn more about Multi-Factor Authentication (MFA), which enhances account security by adding a second layer of verification using SMS or an authentic...
Video: Adding practitioners and staff
Last modified: November 1, 2024
Learn how to add additional practitioners or staff members to your dispensary.