Last modified: August 1, 2025
Wholesale shipping address requirements
Providers
Fullscript is a platform that helps healthcare providers support whole person care. Because wholesale orders are typically intended for in-clinic/office resale, they must be shipped to a verified healthcare practice or business address. This helps ensure supplements are dispensed in a way that supports patient care and aligns with our brand values.
To maintain this standard, wholesale orders must ship to a verified healthcare practice or business address within the United States. We do not support shipping to freight forwarding addresses.
Tip!
Drop-shipping for wholesale orders isn’t supported. Use virtual dispensing instead to let patients order directly, which supports adherence and boosts sales.
Student dispensaries
Students using Fullscript cannot resell supplements or wellness products, including those ordered through wholesale. Wholesale access is intended for personal use only. As a student, you must ship orders to your home address, not a clinic or business location.
Note:
If there are any questions or concerns with an address, we’ll contact you by email.
Address verification
All wholesale shipping addresses are reviewed by Fullscript. If we can verify that the address is linked to a healthcare practice, it’ll be recorded and approved.
If we notice unusual ordering activity, our team may reach out to confirm your shipping address. We may ask for supporting documents that connect it to your practice.
Suggestions of supporting documents include:
- Your practice’s website,
- Your practice’s business license or other formal documents,
- Your NPI number and/or listing, or
- An invoice for healthcare services provided.
Tip!
You can send this information proactively to our Restrictions Compliance team at compliance@fullscript.com. While verifying your practice address, feel free to cross out any supplementary or confidential details on the document.
Selecting shipping addresses at checkout
During checkout, you’ll be required to add or select a shipping address.
Each line of the shipping address must not exceed 35 characters, so you may need to abbreviate parts of your address if necessary. If there are concerns about the shipping address provided, we may reach out by email for more information.
Shipping to residential (home) addresses
Though wholesale ordering is intended for stocking your clinic or practice, we understand that, as a provider, you may want to order products for yourself. Our recommendation for personal ordering is to ship products to your verified clinic address to reduce the chance of delays.
If receiving packages at your business or practice address is difficult, higher-risk orders can be shipped to a practitioner’s home address. In these cases, we may reach out for supporting documents to verify the address as your home.
Tip!
You can send this information proactively to our Restrictions Compliance team at compliance@fullscript.com. To verify your practice address, feel free to cross out any supplementary or confidential details on the document.