Last modified: November 4, 2024
Similar products for practitioners
Similar product curation
Fullscript’s Integrative Medical Advisory Team has curated similar products from the Fullscript catalog to help identify alternatives to the products you know and trust. These similar product suggestions are objectively selected based on ingredients, formulations, delivery form, and dose; we don’t assume which health condition is being addressed and don’t recommend alternative products based on clinical outcomes.
Viewing similar products
Similar products are available throughout the platform to help providers create effective plans for their patients. Specifically, similar products are available in a product’s display page, the catalogs (patient plan or wholesale), and the product substitution tool.
Tip!
Patients will be prompted with similar products when attempting to add a backordered product to their cart to avoid interruptions in care plan. Patients will be guided to contact their providers with questions related to suggested similar products.
Smart product comparisons in a product display page
When searching for products in the patient plans catalog, many products will give you the ability to optimize your product choice.
To find product comparisons in the patient plans catalog:
- Search for a product in the catalog.
- Select a product card to view the product display page.
- Click Compare products located beside the Add to plan button.
Note:
If you’re already in the process of building a plan, Compare products will be located underneath the Add to plan button.
- Use the comparison chart to find the best item for your patient, then click Add to plan, or Build plan if it’s the first product you’ve selected.
Note:
In cases where product comparisons aren’t available, you can still view similar products via the Wholesale catalog. This is outlined in the next section.
Smart product comparisons from the plan catalog
When searching for products in the patient plans catalog, many products will give you the ability to optimize your product choice.
To compare products in the patient plans catalog:
- Find a product you’d like to compare and click the Compare checkbox in the upper-left of the product card.
- Select other products you’d like to compare it to:
- Click the Plus sign ( + ) to the right of a recommended alternative below the search bar. These are similar products curated by our medical advisory team.
- Click the compare box in the product cards for other search results.
- Click the Plus sign ( + ) to the right of a recommended alternative below the search bar. These are similar products curated by our medical advisory team.
Note:
You can select up to 4 products to compare.
- Click Compare.
Tip!
You can also access smart product comparisons from the product display page. Learn more.
Similar products in the wholesale catalog
When searching for products in the wholesale catalog, you can browse similar products from the product’s display page.
To find similar products in the catalog:
- Search for a product in the catalog.
- Select a product card to view the product display page.
- Scroll down to the Similar products heading at the bottom of the page.
- Select a similar product to read its description and ingredients.
Similar products in the Product substitution tool
To help your patients stay adherent, we’ve built the Product substitution tool to bring at-risk products to your attention. Products are considered at–risk when they have been removed from our catalog or are on a long-term backorder. In short, they may not be available when the customer attempts to refill their products. Similar products are available in this tool to make product swaps as simple as possible.
Tip!
Read our Product substitution tool support article for more on swapping similar products to improve patient adherence.
Primary considerations for curating similar products
Similar product curation is based primarily on the considerations outlined below.
Ingredients: We will ideally match 75% or more of the active ingredients in the original product. For example, in a product with four ingredients, we seek to match at least three of the four ingredients. If there are no products with a 75% match available in our catalog, we will match at least 50% of the active ingredients in the original product, ensuring that the other considerations below are met.
Formulations: We will match a product with the identical formulation first (e.g., trademarked ingredient).
Delivery form: We will match products with identical delivery forms first (e.g., capsules with capsules), followed by similar delivery forms (e.g., capsules with tablets before capsules with liquids).
Dose: We will seek to match the exact dose of the ingredient(s) in the original product. If an exact match isn’t found, we offer the closest possible dose per day while finding a product with minimal servings per day. For example, if the original product is a once-daily multivitamin with 120 mg vitamin C, we will suggest an alternative once-daily multivitamin with 120 mg vitamin C, followed by a multivitamin with 60 mg vitamin C per capsule, recommended at two capsules daily.