Last modified: August 5, 2025
DrChrono Integration
Providers
An introduction to DrChrono
DrChrono is a mobile-friendly EHR that simplifies scheduling, charting, billing, and more. With the Fullscript integration, you can recommend supplements and labs directly from your Clinical Notes — no extra logins or switching between platforms required.
Note:
The DrChrono + Fullscript integration is available for US dispensaries only.
Integration setup: DrChrono + Fullscript
Both practitioner and staff account types can integrate. However, each dispensary can only support one DrChrono account and vice versa.
To integrate DrChrono + Fullscript:
- While logged in to DrChrono, go to DrChrono’s Marketplace and find the Fullscript App listing.
- Select Get Started Now and log in with your Fullscript credentials. If you don’t already have an account, click Create an account to sign up.
- Review the data permissions, then click Authorize Application to complete the setup.
Note:
If you see a Connection already made message when authorizing, it means an account is already connected. This usually happens when a staff member tries to set up the integration for a clinic with multiple providers. To avoid this, use an incognito window when setting up additional providers — it helps prevent auto-filled login credentials from the last session.
Building plans with the DrChrono + Fullscript integration
The Fullscript integration in DrChrono brings your supplement and lab tools directly into the clinical note, so you can build plans without leaving your workflow.
Use the same tools you’re familiar with from the Fullscript platform to add supplements and labs to your plan. Plans made through Fullscript are automatically saved in DrChrono in the Plan section of the SOAP note, under General Instruction Comments.
To write a new plan in DrChrono:
- Open a Clinical note.
- Go to Schedule, select an appointment, and click View Clinical Note.
- Alternatively, go to Patient List, select a patient, create a New Appointment, save it, and click View Clinical Note.
- Click the Apps tab.
- Click Fullscript.
- If your Fullscript account includes multiple providers, find the provider you’re recommending on behalf of and click Start recommendation.
- Match or add a patient record to a Fullscript patient.
- If the patient record already exists on Fullscript, search the Fullscript patient list to find a match.
- Alternatively, select Create patient to add a new patient on Fullscript.
Note:
The patient list in DrChrono may not match the list in Fullscript exactly. Because patient matching relies on first and last name only (email isn’t required in DrChrono), you may need to match some patients manually.
- Write a plan in DrChrono using Fullscript’s plan builder. Add products from the catalog, apply templates, and add or refine dosage instructions.
- To add a lab, click Labs, select a test, and click Add to plan. You can also add labs from the Review plan page.
- When you’re ready, click Review plan.
- Make any final changes, then click Send to patient. Your patient will receive an email from Fullscript with their plan and instructions for accessing it.
Viewing recommendations in DrChrono
To find a plain text version of a Fullscript plan in DrChrono:
- Click the SOAP tab.
- Click Plans.
- Find the plan in the General Instruction Comments.
Tip!
Want to include the plan elsewhere in the chart? After sending it to the patient, you’ll see a Copy Plan Notes button — click it to copy and paste the plan anywhere in the charting experience.
What if you don’t see the General Instruction Comments field?
This field is included by default in the SOAP note, but DrChrono templates can be customized. If you or someone on your team doesn’t see it, it may have been moved or removed during setup.
To bring it back, reset your SOAP Plan form to the default configuration. Please note that this will remove any customizations you’ve made.
Tip!
Whether the General Instruction Comments field is active or not, patients will continue to receive recommendation notifications via email whenever a new recommendation is sent and access their recommendations from their Fullscript account.
Viewing lab results in DrChrono
Review lab results directly from the patient’s chart in DrChrono, then open Fullscript to explore interpretations and take action.
To view lab results in DrChrono:
- Click Patients in the top navigation.
- Click Patient List in the dropdown.
- Select the relevant patient.
- Click Lab Orders in the left-hand menu.
- You’ll see a list of lab orders and their current statuses. When results are ready, a file will be attached to each order.
Deactivating the integration and unlinking practitioner accounts
You can deactivate this integration if an unintended Fullscript account has been integrated or if you no longer want Fullscript integrated with your DrChrono instance.
To disconnect the Fullscript integration in DrChrono:
- In DrChrono, go to Account.
- Click App Directory.
- Find Fullscript and click Deauthorize.
To disconnect the integration in Fullscript:
- Go to Account settings.
- Click the Connected accounts.
- Next to Dr Chrono, click Disconnect.
Frequently asked questions
How much does DrChrono cost?
DrChrono offers four pricing tiers: Prometheus, Hippocrates, Apollo, and Apollo Plus. All new DrChrono users will receive a 15% discount on the first year of their subscription.
How long does it take to implement DrChrono?
Implementation time depends on how quickly you want to set up DrChrono. Typically speaking, implementation takes a couple of weeks for highly motivated practitioners. DrChrono also provides paid users with an account manager and one-on-one training to support practitioners.
Does DrChrono have a patient portal?
Yes, OnPatient allows anyone to create a patient account. You can enable your patients to schedule their appointments online, check in, send secure messages, view their health records, and make e-payments. Currently, Fullscript does not integrate with OnPatient.
Why do I have to create patients in the Fullscript section of DrChrono?
Fullscript finds a match based on first and last name. You’ll need to match patients in DrChrono with patients in your Fullscript account. You can create new patients through the integration if they don’t already exist on Fullscript.
What if I would prefer to show details of my plan somewhere else besides the ‘General Instruction Comments?’
We recognize that each account has adopted a workflow that makes sense for them. While we have some limitations on where we can publish the details of the plan, we have created a plain text summary on the success page following the sending of a plan that will allow you to copy and paste the details elsewhere within the chart.
What are the system requirements to use DrChrono?
The DrChrono EHR works on any Windows or Mac computer with internet access and most iOS devices. With this EHR, there are a few minimum requirements:
Browser requirements
The DrChrono EHR supports three browsers: Google Chrome, Mozilla Firefox, and Apple Safari. Browsers used must be kept up to date.
Hardware requirements
The DrChrono EHR officially supports two operating systems: Microsoft Windows and Apple Macintosh. Your device must meet the minimum hardware requirements and run a supported version of either operating system.
The following operating systems are supported:
- Windows: Windows 7 or above
- Macintosh: macOS 10.12 or above
The hardware requirements for each operating system is found here:
Is the Fullscript integration available via the DrChrono mobile app?
Our integration is not available via the mobile app. Typically, 3rd party integrations aren’t compatible with the mobile app.
Is in-office checkout available through this integration?
Yes. In-office checkout is supported in DrChrono, but it opens in a new browser tab outside of the embedded experience. From there, you can complete payment.
Can I edit an existing plan in DrChrono?
Yes – Providers can edit an existing plan directly within the embedded Fullscript experience. However, any changes made after the plan is first sent won’t sync back to DrChrono — the original version will stay in the patient’s chart.
The patient will get an email from Fullscript letting them know their plan was updated, and they’ll be able to access the latest version in their Fullscript account.
Tip!
Recommendations can be edited directly in Fullscript if necessary.
Will I see plans made outside of DrChrono in the integration?
No. Only plans created within the DrChrono integration are saved to the patient chart.
I’m trying to activate the integration, but it keeps saying ‘Connection already made’ when I click ‘Authorize.’ What do I do?
This means that either the DrChrono or the Fullscript account you’re using to connect has already been integrated. Please ensure you’re using the correct email address(es) and try again.
If the error persists, try using an incognito window to set up the integration. An incognito window will eliminate the possibility of cookies interfering and attempting to use the most recently entered credentials.