Placing your orders: Similar products for patients and clients
Fullscript is getting a facelift.
We’re slowly rolling out an updated platform to make ordering your favourite products easier. Click the image below if your prescriptions appear like this:
Learn more
Fullscript is getting a facelift.
We’re slowly rolling out an updated platform to make ordering your favourite products easier. Click the image below if your prescriptions appear like this:
Learn more
Patients
In this article:
Overview
Similar product suggestions in your treatment plans
Similar product suggestions in the catalog
Overview
Our Integrative Medical Advisory Team has curated similar products for most of the items in our catalog to help avoid disruptions to your treatment plan when backorders occur unexpectedly. Similar products help to identify alternatives to the products you know and trust. These similar product suggestions are objectively selected based on ingredients, formulations, delivery form, and dose; we do not assume which health condition is being addressed and do not recommend alternative products based on clinical outcomes.
Shortages most often occur when there are unavoidable supply chain issues, including, but not limited to, trouble sourcing raw materials, disruptions to manufacturing practices, supplier-initiated recalls, and delivery-related disruptions. Similar products will share common ingredients, dosage instructions, and formats (i.e., capsules, tablets, etc.).
Note: We recommend contacting your practitioner if you have any questions about specific products and whether they're a good fit for you.
Similar product suggestions in your treatment plans
If products in your treatment plans (prescriptions or recommendations) are on backorder or out of stock, selecting View similar products will open a modal to suggest possible alternatives. Please contact your practitioner if you're unsure whether a product is right for you.
Viewing similar products in the unavailable notification window.
Similar product suggestions in the catalog
Your practitioner may offer access to the Fullscript catalog in your patient account. If they have, you can freely shop from thousands of products from top-quality brands and possibly your practitioner's favorites. If a product you're interested in is backordered or out of stock, click the See similar products button to view alternatives. Contact your practitioner if you're unsure that a product is right for you.
Accessing similar products from the patient catalog for out of stock or backordered products.
Note: The dispensary owner controls catalog access. If you need a product that hasn't been prescribed or recommended to you, please get in touch with your practitioner. You can also browse our open catalog to request a specific product from your practitioner. Select your location to continue to the open catalog: US | Canada. You won't be able to place an order from this version of our catalog.