In this article:
US shipping addresses
Orders placed through a US Dispensary can only be shipped to addresses within the US. See Delivery Options for shipping options, prices, and expected delivery timeframes.
In addition to shipping within the continental US, the following territory and states are also accepted shipping destinations:
- Puerto Rico
For the above, our expected delivery time with standard shipping is 10-13 business days. We recommend against shipping to a P.O. Box when shipping to any of the above destinations and choosing our priority option (delivery in 1-3 business days) to avoid excess time in transit.
Your ship-to address and contact information will be requested at the first step of checkout.
Canadian shipping addresses
Orders placed from a Canadian Dispensary can only be shipped to a Canadian address that's serviced by Canada Post. See Delivery Options for shipping options, prices, and expected delivery timeframes.
Delivery by Canada Post is dependent on your address, and may be delivered to any of the following locations:
- Your door or rural mailbox
- Community mailbox
- Post office (P.O.) box
- Group mailbox
Note: Overnight shipping is currently unavailable due to extended delivery times reported by both our US and Canadian couriers.
Currently, orders can only be shipped to residents of Canada or the United States. All orders must be shipped to an address in the same country where the referring practitioner is located as we do not support international shipping at this time.
To clarify, orders placed from a US dispensary must be shipped to an address within the US, and orders placed through a Canadian dispensary must be shipped to a Canadian address.
Shipping to P.O. boxes
Orders can be shipped to P.O. boxes located in the country you reside in. It is important to note that a physical address is always preferred as we're unable to guarantee shipping times for these orders.
Army Post Office (APO), Diplomatic Post Office (DPO), Fleet Post Office (FPO) addresses, and other military addresses, are accepted shipping addresses.
Orders shipped to these addresses will be shipped via USPS so the standard shipping option must be selected for your order. We cannot guarantee delivery within our typical standard delivery window (5-7 business days).
If you need assistance entering your address, refer to the example below or contact our support team.
|Suggested format||Example: APO address|
|Street address||Type of address and number||PSC 1234 Box 12345
APO, NY, 09204-1234
|Suite, etc. (optional)||Military PO box
|City||Post office type
|State||NY (East/AE) or CA (West/AP)|
|Zip||Zip or Zip + 4|