In this article:
Eligible shipping addresses
US shipping addresses
Orders placed through a US Dispensary can only be shipped to addresses within the US. See Shipping Options for shipping options, prices, and expected delivery timeframes.
In addition to shipping within the continental US, the following territory and states are also accepted shipping destinations:
- Puerto Rico
For the above, our expected delivery time with standard shipping is 10-13 business days. We recommend against shipping to a P.O. Box when shipping to any of the above destinations and choosing our priority option (delivery in 1-3 business days) to avoid excess time in transit.
Your ship-to address and contact information will be requested at the first step of checkout.
Canadian shipping addresses
Orders placed from a Canadian Dispensary can only be shipped to a Canadian address that's serviced by Canada Post. Delivery by Canada Post is dependent on your address, and may be delivered to any of the following locations:
- Your door or rural mailbox
- Community mailbox
- Post office (P.O.) box
- Group mailbox
Currently, orders can only be shipped to residents of Canada or the United States. All orders must be shipped to an address in the same country where the referring practitioner is located as we do not support international shipping at this time.
To clarify, orders placed from a US dispensary must be shipped to an address within the US, and orders placed through a Canadian dispensary must be shipped to a Canadian address.
Shipping to P.O. boxes
Orders can be shipped to P.O. Boxes located in the country you reside in. It is important to note that a physical address is always preferred as we are unable to guarantee shipping times for these orders.
APO/DPO/FPO military addresses
Army Post Office (APO), Diplomatic Post Office (DPO), Fleet Post Office (FPO) addresses, and other military addresses, are accepted ship to addresses. Orders shipped to these addresses will be shipped via USPS so the standard shipping option must be selected for your order. We cannot guarantee delivery within our typical standard delivery window (5-7 business days).
The examples below can be used to assist in formatting your address during checkout:
|Suggested Format||APO Address Example|
Type of Address + Number of Address (if necessary)
|PSC 1234, Box 12345, APO, NY, 09204-1234|
|Suite, etc. (optional)||
Military PO Box (if available)
Post Office Type (DPO/APO/FPO)
NY (East/AE), CA (West/AP)
Zip or Zip + 4 Code