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Last modified: July 23, 2025

Lab orders dashboard

Providers

Streamline how your practice manages labs with one dashboard for your entire team. Track your patient’s test processing in real-time, without the need for additional tools. In this guide, we’ll walk you through how to use your lab orders dashboard and test tracking system to keep your team organized.

Accessing your lab orders dashboard

Find your practice’s lab order dashboard from the main left-hand navigation by choosing Labs and then clicking Orders. 

Viewing past lab orders
The labs orders dashboard.

Using the lab orders dashboard

Use the lab orders dashboard to search for patients, apply filters, and track lab status — all from your Fullscript account.

At the top of the dashboard, you’ll find four tabs to help sort the lab orders for the account:

All ordersShows all lab orders regardless of current test status. 
Not purchasedShows lab orders that haven’t been purchased yet.
Results availableShows labs that have received partial or full results.
Action neededShows orders that may require action from a member of your team.
Use the filters at the top of your dashboard to quickly view orders by category.
Use the filters at the top of your dashboard to view labs based on their status.

Dashboard organization

Our dashboard highlights the most important information about your lab orders, so your team can stay focused on care. Each column highlights key details, including:

PatientThe patient’s name.
StatusThe current status of a test (Results Available, Purchased, Processing at Lab, etc.)
Date updatedThe date of the most recent status update.
TestThe specific test ordered.
PractitionerThe practitioner who ordered the testing. 

The column on the right side of the dashboard is where you’ll find the View details button for each test.

The column headings in the Lab orders dashboard.
The column headings in the Lab orders dashboard.

Searching for a patient

Use the search box to enter your patient’s name or email to immediately access any lab orders associated with them on Fullscript. 

Note:

Lab orders are shown by the individual test in the dashboard. If you’ve ordered multiple tests in the same order, you’ll see those separated so you can track the status of each one more easily.

Click the icon next to the patient’s name to expand the view and see all biomarkers associated with that patient’s test. 

Opening the expanded view of a test to see all included biomarkers.
Opening the expanded view of a test to see all included biomarkers.

Filtering by practitioner

The dashboard shows lab orders for your patients. To filter the list of lab orders, use the Practitioner filter to select a specific provider or choose All to view all labs. 

Using the Practitioner filter to see lab orders associated with each practitioner.
Using the Practitioner filter to see lab orders associated with each practitioner.

Tip!

Invite your staff members to your Fullscript account to view and manage lab ordering for your practice.

Filtering by test status

Use the Status filter to view lab orders in specific processing stages. Selecting Processing at lab, for example, lets you quickly find labs where the samples are currently analyzed.

For more information about testing status changes, see the later Tracking your patients testing status section of this guide. 

Using the Status filter in the Lab orders dashboard.
Using the Status filter in the Lab orders dashboard.

Sorting the dashboard

Optimize your view of the dashboard by using the Sort by filters to organize the list according to your preferences. You can sort lab orders based on:

Recently updatedDisplays orders with the most recent status changes at the top.
Plan sent (newest)Shows orders by the date the plan was sent, with the newest first.
Plan sent (oldest)Shows orders by the date the plan was sent, with the oldest first.

Viewing more details about a patient’s order

For most information on a specific lab order, click View details to open the Test details page. The Test details page includes the test status history, the requisition form, test results, and testing instructions.

Note:

We automatically send your patient their testing instructions and requisition form, but you can resend them directly from this page. You can find this option under Links and Documents prior to the patient completing their purchase.

The test details page.
The Test details page.

Tracking your patient’s testing status

In the lab orders dashboard, you can view current test statuses for labs orders. The most recent status is displayed next to the test name. 

Status column in the Lab orders dashboard.
Status column in the Lab orders dashboard.

To view the full timeline of status change updates, click View details to see every dated status update under Test history. 

Viewing the Test history on the Test details page.
Viewing the Test history on the Test details page.
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