Eligible shipping addresses

US shipping addresses

Orders placed through a US dispensary can only be shipped to addresses within the US. See Delivery estimates and shipping options for more details.

In addition to shipping within the continental US, the following territories and states are also accepted shipping destinations:

Alaska
Hawaii
Puerto Rico

The delivery estimate is 10-13 business days when shipping to the locations above.

Canadian shipping addresses

Orders placed from a Canadian dispensary can only be shipped to a Canadian address that’s serviced by Canada Post. Your package can be delivered to any of the following locations:

Your door or rural mailbox
Community mailbox
Post office (P.O.) box
Group mailbox

International shipping addresses

Currently, orders can only be shipped to residents of Canada or the United States. All orders must be shipped to an address in the same country where the referring practitioner is located, as we don’t support international shipping at this time.

Example: Orders placed from a US dispensary (us.fullscript.com) must be shipped to a US address. Orders placed through a Canadian dispensary (ca.fullscript.com) must be shipped to a Canadian address.

Note:

We’re not able to send shipments to freight forwarding addresses.

Shipping to P.O. boxes

Orders can be shipped to P.O. boxes located in the United States or Canada. It’s important to note that a physical address is always preferred as we’re unable to guarantee delivery estimates for orders shipping to a P.O. box.

P.O. boxes in AK, HI, and PR can only be serviced with standard shipping (10-13 business days via USPS).

Military addresses

Army Post Office (APO), Diplomatic Post Office (DPO), Fleet Post Office (FPO) addresses, and other military addresses are accepted shipping addresses.

Orders shipped to these addresses will be shipped via USPS, so the standard shipping option must be selected for the order. We cannot guarantee delivery within our typical standard delivery window (5-7 business days).

If you need assistance entering your address, refer to the example below or contact our support team.

	Suggested format	Example: APO address
Street address	Type of address and number	PSC 1234 Box 12345 APO, NY, 09204-1234
Suite, etc. (optional)	Military PO box (if applicable)
City	Post office type (DPO/APO/FPO)
State	NY (East/AE) or CA (West/AP)
Zip	Zip or Zip + 4