Last modified: August 21, 2025
Eligible shipping addresses
General
US shipping addresses
Orders placed through a US dispensary can only be shipped to addresses within the US. See Delivery estimates and shipping options for more details.
In addition to shipping within the continental US, the following territories and states are also accepted shipping destinations:
- Alaska
- Hawaii
- Puerto Rico
The delivery estimate is 10-13 business days when shipping to the locations above.
Canadian shipping addresses
Orders placed from a Canadian dispensary can only be shipped to a Canadian address. Your package can be delivered to any of the following locations:
- Your door or rural mailbox
- Community mailbox
- Group mailbox
- PO Box
Note:
Most Canadian orders are currently shipping with Purolator or UPS. Orders to PO boxes will ship with Canada post.
International shipping addresses
Currently, orders can only be shipped to residents of Canada or the United States. All orders must be shipped to an address in the same country where the referring practitioner is located, as we don’t support international shipping at this time.
Example: Orders placed from a US dispensary (us.fullscript.com) must be shipped to a US address. Orders placed through a Canadian dispensary (ca.fullscript.com) must be shipped to a Canadian address.
Note:
We’re not able to send shipments to freight forwarding addresses.
Shipping to P.O. boxes
Orders can be shipped to P.O. boxes in the United States only.
P.O. boxes in AK, HI, and PR can only be serviced with standard shipping (10-13 business days via USPS).
Note:
A physical address is always preferred as we’re unable to guarantee delivery estimates for orders shipping to a P.O. box.
Military addresses
Army Post Office (APO), Diplomatic Post Office (DPO), Fleet Post Office (FPO) addresses, and other military addresses are accepted shipping addresses.
Orders shipped to these addresses will be shipped via USPS, so the standard shipping option must be selected for the order. We cannot guarantee delivery within our typical standard delivery window (5-7 business days).
If you need assistance entering your address, refer to the example below or contact our support team.
| Suggested format | Example: APO address | |
|---|---|---|
| Street address | Type of address and number | PSC 1234 Box 12345 APO, NY, 09204-1234 |
| Suite, etc. (optional) | Military PO box (if applicable) | |
| City | Post office type (DPO/APO/FPO) | |
| State | NY (East/AE) or CA (West/AP) | |
| Zip | Zip or Zip + 4 |
Warehouses
Shipping destination and product availability determine where your order is fulfilled. We’ll send as few packages as possible when filling your order.
Orders shipping within the United States will ship from our warehouses in Lancaster, Pennsylvania; Lenexa, Kansas; Colonial Heights, Virginia; Riverside, California; and/or Phoenix, Arizona.
Orders shipped within Canada are shipped from Mississauga, Ontario.