Treatment plans: Message snippets in the treatment plan tool

Practitioners

In this article:

Overview
Creating snippets in the message field (with draft)
Creating snippets without a draft
Applying snippets to treatment plans
Favoriting snippets for quick application
Editing message snippets
Deleting message snippets

Overview

With custom message snippets in the treatment plan tool, you can build a library of message templates to help you spend less time building treatment plans and more time with your patients. You can also favorite your most-used snippets to save yourself even more time. Up to 25 custom snippets can be saved in the treatment plan tool, and up to 5 snippets can be favorited for quick application to treatment plans.

Tip! After applying a snippet to a treatment plan, you can edit the message as needed.

Creating snippets in the message field (with draft)

As you write messages in treatment plans, you can convert the message to a snippet to reuse it later. When a message is added to the message field, a Create snippet option appears that you can select to quickly convert the message to a saved snippet in just a few steps. 

To save a message as a snippet: 

1. Enter a message in the add a message field
2. Select Create snippet when you're done.
   
   
   
   
3. You'll be redirected to the Snippets tab of the Resources modal. Here, you'll add a title for the new snippet, and have an opportunity to make further changes to the text. You can also mark the snippet as a favorite by clicking the Star icon (  ) Once you're finished, click Save snippet.
   
   

Tip! Marking the snippet as a favorite before saving it allows you to quickly apply it to other treatment plans you write in the future.

Creating message snippets without a draft

You can also create message snippets in the Resource modal without entering a draft. This path is ideal for managing snippets at any time outside of creating new treatment plans.

Tip! The Resources modal can also be accessed by selecting the Attach resources button above the text editor. You can then navigate to the Snippets tab on the left-hand side of the modal.

To create new snippets without a draft message:

1. Select the Message icon (   ) in the lower right-hand corner of the message field, then select Manage snippets.
   
   
   
   
2. Select Create snippet from the right-hand side of the Resources modal.
   
   
   
   
3. Add a snippet title and write your message. Use the formatting menu to customize how your message looks. When you're done, click Add to snippets.
   
   

Note: Underline formatting (example text) is unavailable as it's too commonly confused with clickable hyperlinks.

Applying snippets to treatment plans

Snippets can be applied right from the message field if they've been favorited, or you can browse snippets in the Resources modal and apply the most applicable one.

To apply a favorited message snippet from the message field:

1. Click the Message icon (   ) from the right-hand corner of the message field.
   

   

2. Select a favorite snippet from the drop-down menu to apply it to the treatment plan.

   

3. Make any necessary customizations to the message and continue writing the treatment plan.

To apply other, non-favorited message snippets:

1. Click the Message icon (   ), then select the Manage snippets.
   
   
   
   
2. Browse your message snippets to find one you'd like to apply and select Attach to attach it to the treatment plan.
   
   

   

Favoriting snippets for quick application

Save time writing treatment plans by favoriting your frequently used message snippets. When favorited, you can apply them directly from the message field. You can favorite up to 5 message snippets.

While creating new message snippets, select the Star icon (  ) to favorite a snippet right away.

To favorite a message snippet that already exists, you will need to visit the Snippets tab in the Resources modal.

To favorite an existing message snippet:

1. Click the Message icon (   ) then select Manage snippets.
2. Click the Star icon (  ) to the left of the snippet title to add it to your favorites. You can then click the X to close the modal and return to the treatment plan or click Attach to apply it to the plan.
   
   

Tip! Click the Star icon (  ) for any previously favorited snippet to remove it from your favorites.

Editing message snippets

To edit a message snippet:

1. Select the Message icon (   ) then select Manage snippets. 
2. Hover over the snippet you'd like to edit, and click the pencil icon (  ) to the right of its title.
   

   

3. Make necessary changes then select Save snippet.

Note: Any edits or modifications will not be applied to previous treatment plans where that snippet was used.

Deleting message snippets

To delete a message snippet:

1. Select the Message icon (   ) then select Manage snippets. 
2. Hover over the snippet and click the trash can icon (  ) to the right of its title. 
   

   

3. You'll be asked if you want to proceed with deleting the snippet. If you're sure you want to delete the snippet, click the Delete button.
   

   Note: Once deleted, a snippet can't be recovered.