Your treatment plans: Viewing shared protocols from your practitioner

Patients

In this article:

Overview
Accessing shared protocols
Adding products from a shared protocol to your cart
Viewing attachments from a shared protocol
Download or print shared protocols to view offline

Overview

Shared protocols are commonly prescribed treatment plans shared by your practitioner or healthcare provider to support general wellness without an appointment. Unlike personalized prescriptions or recommendations, shared protocols are often shared with many patients accessing the dispensary.

These protocols have specific bundled products, along with recommended quantities and dosage instructions, that target common conditions. You can select products from shared protocols to view their ingredients, and descriptions, and add them to your cart for your next order.

Note: We recommend contacting your practitioner directly with any questions about a shared protocol.

Accessing shared protocols

From the Prescriptions or Recommendations page, click the Shared protocols tab to explore protocols for general wellness and discover new products too! On mobile devices, tap Protocols. Protocols can also include messages from your practitioner, dosage instructions, and the ability to view or download attachments.

Accessing Shared protocols.

Filtering by favorited protocols

When you find a shared protocol that's working great for you or one you want to explore further, click the heart (  ) icon to save it to your favorites. You can then browse your favorites exclusively by clicking the Show Favorites box. 

Viewing favorited protocols in a patient account.

Adding products from a shared protocol to your cart

Click Add to cart to add products from shared protocols to your shopping cart or, click Add all to cart to add all the products from a shared protocol to your cart with a single click.

Orders can contain prescribed products, products from the catalog (if access has been extended by your practitioner), and products from shared protocols; there's no need to place separate orders for prescribed and non-prescribed products.

Adding an individual product to a patient cart from a shared protocol.

Adjusting product quantities

As you add products from shared protocols to your cart, you can choose to order a higher quantity (i.e., units to include in your order) using the quantity menu in the shopping cart. Units represent the number of bottles or containers in your order. If we're able to calculate how long the units selected will last, that estimated supply duration will display here as well so you know when to expect to place your next order.

Adjust quantities in your shopping cart.

Viewing shared protocol attachments

Your practitioner may attach educational resources such as handouts, infographics, schedules, meal plans, etc. to a shared protocol. Click Open attachment to view and/or download these resources to your device.

Opening attachments in a shared protocol.

Download or print shared protocols to view offline

You can also download (as PDF) or print a copy of a protocol to view it offline. To do this, click the more options menu (  ) and choose Download PDF to download a copy to your device or Print for an easily accessible hard copy.

Select the more options menu (  ) to download or print a shared protocol.