Integrations: Oxygen integration
Fullscript is getting a facelift.
We’re slowly rolling out an updated platform to make ordering your favourite products easier. Click the image below if your prescriptions appear like this:
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Fullscript is getting a facelift.
We’re slowly rolling out an updated platform to make ordering your favourite products easier. Click the image below if your prescriptions appear like this:
Learn more
Practitioners
In this article:
An introduction to Oxygen
Integration setup: Oxygen + Fullscript
Creating recommendations in Oxygen
Viewing patient recommendation history in Oxygen
The patient experience
Video: Integration setup and sending recommendations
Frequently asked questions
An introduction to Oxygen
The Oxygen Healthcare platform combines the best of robotic automation, AI, and digital healthcare technologies to create an outstanding virtual healthcare experience.
Note: The Oxygen integration is available for US dispensaries only.
Integration setup: Oxygen + Fullscript
This integration uses oAuth for setup and activation. The Oxygen platform is a single-user platform and doesn't support multiple practitioners or multi-dispensary connections.
To integrate Oxygen + Fullscript:
- In Oxygen, click your name from the top right-hand corner, then select Dashboard.
- Scroll to the Enroll to Fullscript card and click Enroll.
- Click Connect and follow the prompts to authorize the Fullscript application.
Note: You won't have to enter your Fullscript credentials until you write your first recommendation.
- It can take up to 24 hours to integrate Oxygen and Fullscript. The Fullscript card in Oxygen will read Enroll to Fullscript (in progress...) until the integration is active.
Creating recommendations in Oxygen
The Oxygen integration redirects to Fullscript's treatment plan tool to write and send recommendations.
To create a recommendation:
- Select Patients from the top navigation menu.
- Search and select the patient you're writing the recommendation for.
- There are two paths to create new Fullscript recommendations from Oxygen, both of which can be found within a patient profile. In a patient's profile, click Issue supplements (option 1), or from the left-hand panel, click the Prescriptions category, then Issue supplements (option 2).
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Fullscript's treatment plan tool will open in a new tab. This tool functions exactly as it does in Fullscript. Custom messages, advanced dosage instructions, protocols, and favorites categories are all supported. When the recommendation is complete, click Send recommendation to activate it.
Note: The first time you write a recommendation, you'll be directed to a login screen. Here, you need to enter your Fullscript login credentials to finalize the connection between Oxygen and their Fullscript dispensary. Once logged in successfully, you're automatically redirected to the treatment plan tool to write the patient's recommendation.
- To review the recommendation in Oxygen after it's sent, click Prescriptions from the left-hand panel. If the new recommendation isn't displayed, click Reload data to refresh. It may take a few seconds to display.
Viewing patient recommendation history in Oxygen
You can review Fullscript recommendations in patient profiles by selecting Prescriptions from the left-hand category panel.
Viewing a patient's prescribed supplements and prescription history in Oxygen.
The patient experience
Patients will log in to Fullscirpt to place orders. When you activate a recommendation in Oxygen, the patient will receive an email from Fullscript with a link to activate their account (new patients) or log in (existing patients).
Video: Integration setup and sending recommendations
Frequently asked questions
How much does Oxygen cost?
Oxygen has a tiered pricing model. The Fullscript integration is included in all pricing models.
What types of practitioners commonly use Oxygen?
Oxygen was built for MDs, specifically integrative MDs.
If I add a patient in Fullscript, does that patient automatically get added in Oxygen?
No, adding a patient in Fullscript doesn't create a patient profile in Oxygen. Similarly, existing patients in Fullscript won't be added to Oxygen when the accounts are integrated. However, if a new patient is added to Oxygen, the patient will automatically be added to Fullscript. Existing Fullscript patients won't be matched to profiles in Oxygen until recommendations are sent by the provider. Existing patient accounts are matched by email address.
Why does the provider have to wait 24 hours to be matched in Oxygen?
This step only happens when the provider’s Oxygen email address differs from their email on Fullscript. Manual intervention is needed in the case of mismatched emails due to security and private data sharing.