Practitioner FAQs: I'm a practitioner. Can I discount products for patients?
Dispensaries set up to make a profit can set patient-level and dispensary-level discounts for patients. Both discount types apply to all products ordered through your dispensary; discounts can't be applied to select brands or products.
Patient-level discounts only apply to the selected patient, while a dispensary-level discount applies to all patients in the dispensary. Although you can adjust both discount options, it's worth noting that a patient discount will be in addition to the dispensary discount you set. See Dispensary & individual patient discounts for help managing various discounts on the Fullscript platform.
Tip! Consider offering a first product order discount to encourage a patient's first order. Click the + 1st product order discount option while adding new patients or editing an existing patient's profile (without a first-order) to set this one-time discount. Be aware that increasing a patient's discount decreases your margin percentage and vice versa.
Patients of no-profit dispensaries receive a 10% discount off all products. This discount can't be adjusted and applies to all patients and products in the dispensary.