In this article:
Note: Your account may display the term Recommendations in place of Prescriptions, depending on the dispensary's terminology settings. These terms are synonymous.
Viewing your prescriptions
When you log into your patient account, you're taken to the Prescriptions page where you can view prescriptions your provider has written for you. You can add products to your cart to place an order, read messages from your practitioner, view dosage instructions, and view or download attachments. Scroll the page to view your prescriptions, or select a date to jump to a specific prescription.
If you navigate away from this page and need to go back, select Prescriptions from the navigation menu at the top of the page. On mobile devices, you'll first need to select the menu icon ( ) to expand the menu before selecting Prescriptions to navigate back to this page.
Scrolling the Prescriptions page to view prescribed products.
Selecting a prescription by date
Jump to a specific prescription by selecting a date from the Filter: All menu is shown below. You can order products from any prescription; separate orders aren't necessary!
Select the Filter: All menu to choose a specific prescription.
Adding prescribed items to your cart
Before placing an order, you'll need to add products to your shopping cart. Select Add to cart to add individual products to your shopping cart or Add all to cart to add all products in a prescription to your cart with a single click.
Selecting Add to cart to place a product into your cart.
Tip! Explore the Catalog to browse and purchase products that haven't been prescribed. The Catalog may not be available in all patient accounts. Catalog access may vary by dispensary as access is controlled by the dispensary owner.
Adjusting product quantities
As you add products to your cart from your prescription, the number of units specified in the prescription will determine how many are added to your cart. To customize this quantity, use the number selectors (+ / - ) before selecting Add to cart to specify how many units you'd like to order.
Tip! Quantities can also be adjusted in your shopping cart before selecting Continue to checkout.
From a prescription or recommendation, select the ellipses ( ) to view supporting files such as handouts, meal plans, exercise schedules, etc., attached to your prescription. Here, you can also download (as PDF) or print a copy of your prescriptions to view offline.
Selecting Attachments to download or print a copy of your prescription.