Patient FAQs: How do I cancel my scheduled Autoship orders?
To cancel your scheduled Autoship orders:
- Go to the Autoship page and click the Edit shipment menu. On mobile devices, click the options menu ( ).
- Select Cancel Autoship.
- Optional: Select a reason and provide more details about the cancellation. Your feedback helps inform future improvements.
- When finished, select Cancel Autoship orders.
Selecting Cancel Autoship from the Edit shipment menu to cancel autoship orders.
Note: Canceling Autoship after an order has been placed does not cancel the order.