You can check your email inbox for an order confirmation email, or log in to your account and look for your recent order in Order history. If there's no trace of a current order number, you'll want to try placing your order again.
Poor internet connection, intermittent server issues, payment declines, and other interruptions may prevent an order from processing.
Viewing recent order history in a patient account.
Note: If you have a charge to your payment method but the order hasn't appeared in your Order history, please contact our customer success team.