Products may be heat-sensitive, but they aren't heat-intolerant.
Heat sensitive products are manufactured to withstand travel; it’s expected that the cold pack, which our warehouse packs with the product, will only stay cold for about the first day in transit – depending on the temperatures that it’s exposed to.
The pack usually stays cooler than outside conditions and continues to help keep your probiotic product cooler even after it melts.
Tip! We recommend our priority or overnight shipping options when ordering heat-sensitive products.