In this article:
Eligible Shipping Addresses
US Shipping Addresses
Orders placed from a US Dispensary can only be shipped to addresses within the US. This includes:
- Puerto Rico
- US Virgin Islands
For the above, our expected delivery time for standard shipping will be adjusted to 10-13 business days. We recommend against shipping to a P.O. Box when shipping to any of the above states or territories, and choosing our priority option (delivery in 1-3 business days) to avoid excess time in transit.
Canadian Shipping Addresses
Orders placed from a Canadian Dispensary can only be shipped to a Canadian address that's serviced by Canada Post. Delivery by Canada Post is dependent on your address, and may be delivered to any of the following locations:
- Your door or rural mailbox
- Community mailbox
- Post office (P.O.) box
- Group mailbox
Currently, orders can only be shipped to residents of Canada or the United States. All orders must be shipped to an address in the same country where the referring practitioner is located as we do not support international shipping at this time.
To clarify, orders placed from a US dispensary must be shipped to an address within the US, and orders placed through a Canadian dispensary must be shipped to a Canadian address.
Shipping to P.O. Boxes
Orders can be shipped to P.O. Boxes located in the country you reside in. It is important to note that a physical address is always preferred as we are unable to guarantee shipping times for these orders. A reminder has been placed in the Billing/Shipping Address step of the checkout process as a reminder.
APO/DPO Military Addresses
While we previously supported shipping to APO/DPO addresses, due to some recent changes this service is currently unavailable. We are working to restore this ability in the near future, in the meantime, however, we recommend shipping orders to an alternate address, such as that of a friend or family member.