In this article:
Available Shipping Methods
We have three shipping methods available for our customers:
- Standard (4 - 7 business days, 10 - 13 in Alaska, Hawaii, & Puerto Rico)
- Priority (1 - 3 business days)
- Overnight (1 business day)
The shipping fee will be a one time fee regardless of the number of items purchased, or the overall weight of your order.
Note: Our shipping windows are displayed in business days as we cannot guarantee deliveries on weekends. A business day is every official workday throughout the week: Monday-Friday, excluding holidays and weekends.
Shipping Within the US
Eligible US Shipping Addresses
Orders placed from a US Dispensary can only be shipped to addresses within the US. This includes:
- Puerto Rico
For the above, our expected delivery time for standard shipping is 10-13 business days. We recommend against shipping to a P.O. Box when shipping to any of the above states or territories, and choosing our priority option (delivery in 1-3 business days) to avoid excess time in transit.
US Shipping Rates
For our customers in the USA, standard shipping is free for orders over $50 before applicable shipping and taxes and must be selected during checkout. Priority shipping is offered at a reduced rate of $4.95 for these orders.
Shipping Within Canada
Eligible Canadian Shipping Addresses
Orders placed from a Canadian Dispensary can only be shipped to a Canadian address that's serviced by Canada Post. Delivery by Canada Post is dependent on your address, and may be delivered to any of the following locations:
- Your door or rural mailbox
- Community mailbox
- Post office (P.O.) box
- Group mailbox
Canadian Shipping Rates
For our customers in Canada, your order will be upgraded to free priority shipping for orders over $150 before applicable shipping and taxes.
Orders placed before our 3pm EST cutoff time, Monday - Friday, will be shipped same day. Orders placed after the cutoff time will ship the following business day (i.e. an order placed Friday at 3:30pm EST will ship the following Monday).
Cutoff times should be considered when selecting the shipping method for your order, especially when placing an order close to a weekend.
Order Cutoff Times (Same Day Fulfillment)
All Shipping Methods
Orders must be placed before 3pm EST Monday - Friday to be shipped same day. Orders placed after this time will ship the following business day.
Overnight Shipping Considerations
Overnight orders placed after the 3pm EST cutoff on Thursdays will ship Friday for delivery on Monday. Similarly, orders placed after the cutoff on Fridays will be packed the following business day for Tuesday delivery.
Delivery options and estimated arrival times are displayed for each available shipping option on the Delivery step of checkout for reference. Estimates are calculated in business days and must be placed before 3pm EST Monday - Friday to ship same day.
An email with your tracking details will be sent to the email address provided for your account as shipments leave our warehouse. Alternatively, you can select a recent order from the Orders page, accessible from the sidebar on the left side of your screen, to find tracking information within your Fullscript account.
Currently, orders can only be shipped to residents of Canada or the United States. All orders must be shipped to an address in the same country where the referring practitioner is located as we do not support international shipping at this time.
To clarify, orders placed from a US dispensary must be shipped to an address within the US, and orders placed through a Canadian dispensary must be shipped to a Canadian address.