In this article:
We have three shipping methods available for our customers, with estimated delivery window ranges from 1-7 business days!
The shipping fee will be a one time fee regardless of the number of items purchased, or the overall weight of your order.
Note: Our shipping windows are displayed in business days as we cannot guarantee deliveries on weekends. A business day is every official workday throughout the week: Monday-Friday, excluding holidays and weekends.
Shipping in the US
Eligible US Shipping Addresses
Orders placed from a US Dispensary can only be shipped to addresses within the US. This includes:
- Puerto Rico
For the above, our expected delivery time for standard shipping is 10-13 business days. We recommend against shipping to a P.O. Box when shipping to any of the above states or territories, and choosing our priority option (delivery in 1-3 business days) to avoid excess time in transit.
US Shipping Rates
For our customers in the USA, standard shipping is free for orders over $50 before applicable shipping and taxes and must be selected during checkout. Priority shipping is offered at a reduced rate of $4.95 for these orders.
Shipping in Canada
Eligible Canadian Shipping Addresses
Orders placed from a Canadian Dispensary can only be shipped to a Canadian address that's serviced by Canada Post. Delivery by Canada Post is dependent on your address, and may be delivered to any of the following locations:
- Your door or rural mailbox
- Community mailbox
- Post office (P.O.) box
- Group mailbox
Canadian Shipping Rates
For our customers in Canada, your order will be upgraded to free priority shipping for orders over $150 before applicable shipping and taxes.
Orders placed before our 3pm EST cutoff time, Monday - Friday, will be shipped same day.
Orders placed after the cutoff time will ship the following business day (i.e. an order placed Friday at 3:30pm EST will ship the following Monday).
Cutoff times should be considered when selecting the shipping method for your order, especially when placing an order close to a weekend.
Check out our Order Cutoff Times article for more information!
Currently, orders can only be shipped to residents of Canada or the United States. All orders must be shipped to an address in the same country where the referring practitioner is located as we do not support international shipping at this time.
To clarify, orders placed from a US dispensary must be shipped to an address within the US, and orders placed through a Canadian dispensary must be shipped to a Canadian address.
Fullscript will display an estimated arrival time beside each available shipping option on the shipping method selection page during the checkout process. This window will display the earliest and latest date your order is expected to arrive.
You'll also receive an email with your tracking information as your shipment(s) leave our warehouse. Alternatively, you can select a recent order from the Orders page, accessible from the sidebar on the left side of your screen, to find tracking information within your account.