In this article:
We offer the following delivery options for wholesale and patient orders:
- Standard (4 - 7 business days, 10 - 13 in Alaska, Hawaii, & Puerto Rico)
- Priority (1 - 3 business days)
Rates vary by country. The delivery fee will be a one-time charge regardless of the number of items purchased, number of shipments, and weight of your order.
Note: Our delivery estimates are displayed in business days as we cannot guarantee deliveries on weekends. A business day is every official workday throughout the week: Monday-Friday, excluding holidays and weekends.
Shipping within the US
We ship within the US, including:
- Puerto Rico
Orders placed by US customers must ship to a US address. Please provide a physical address instead of a P.O. box when shipping to any of the above states or territories to avoid excess time in transit.
Alaska & Hawaii addresses
When shipping orders to Alaska or Hawaii, we recommend choosing our priority shipping option for delivery in 1-3 business days.
Orders placed with standard shipping will arrive in 10-13 business days.
Puerto Rico addresses
Orders shipping to Puerto Rico will arrive in 10-13 business days.
Shipping within Canada
Orders placed by Canadian customers must be shipped to a Canadian address that's serviced by Canada Post. Your package can be delivered to any of the following locations:
- Your door or rural mailbox
- Community mailbox
- Post office (P.O.) box
- Group mailbox
Note: Overnight shipping is currently only available in major urban centers.
We don't offer international shipping at this time. Orders can only be shipped to residents of Canada or the United States and must be sent to an address in the same country where your referring practitioner is located.
Order cutoff times (Same-day fulfillment)
Priority and overnight shipments must be placed before 3 pm EST Monday - Friday to be shipped same-day. Orders placed after this time will ship the following business day.
Standard shipments aren't guaranteed to ship same-day if placed before the cutoff.
We display our delivery options and arrival estimates (in business days) at the Delivery step of checkout as you place your order. We recommend considering our priority or overnight option for heat-sensitive products.
Delivery method selection for US customers during checkout.
Tip! We'll email tracking information as shipments leave our warehouse!