Shipping Information: Delivery options
In this article:
Delivery options
Shipping within the US
Shipping within Canada
Order cutoff times (Same-day fulfillment)
Delivery estimates
International shipping
Delivery options
While placing your order, choose one of the following delivery options:
- Standard (4 - 7 business days, 10 - 13 in Alaska, Hawaii, & Puerto Rico)
- Priority (1 - 3 business days)
- Overnight (1 business day)
For pricing information, see our Patient shipping policy. The delivery fee will be a one-time charge regardless of the number of items purchased, shipments, and weight of your order.
Note: Our delivery estimates are displayed in business days as we cannot guarantee deliveries on weekends. A business day is every official workday throughout the week: Monday-Friday, excluding holidays and weekends.
Shipping within the US
Orders placed from a US Dispensary can only be shipped to addresses within the US. This also includes:
- Alaska
- Hawaii
- Puerto Rico
For the above, our expected delivery time for standard shipping is 10-13 business days. We recommend choosing our priority option (delivery in 1-3 business days) to avoid excess time in transit, and using a physical address (not a P.O. Box) when shipping to any of the above states or territories.
Note: Overnight shipping is only available in the contiguous states.
Shipping within Canada
Orders placed by Canadian customers must be shipped to a Canadian address that's serviced by Canada Post. Your package can be delivered to any of the following locations:
- Your door or rural mailbox
- Community mailbox
- Post office (P.O.) box
- Group mailbox
Note: Overnight shipping is currently only available in major urban centers.
Order cutoff times (Same-day fulfillment)
Priority and overnight shipments must be placed before 3 pm EST Monday - Friday to be shipped same-day. Orders placed after this time will ship the following business day.
Standard shipments aren't guaranteed to ship same-day if placed before the cutoff.
Delivery estimates
We display our delivery options and arrival estimates (in business days) at the Delivery step of checkout as you place your order. We recommend considering our priority or overnight option for heat-sensitive products.
Delivery method selection for US customers during checkout.
Tip! We'll email you tracking information as shipments leave our warehouse.
International shipping
We don't offer international shipping at this time. Orders can only be shipped to residents of Canada or the United States and must be shipped to an address in the same country where your referring practitioner is located.